This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thefrankieshop.com (the “website”).PERSONAL INFORMATION WE COLLECTWhen you visit the website, we automatically collect c

Privacy Policy

OVERVIEWThis website is operated by The Frankie Shop. Throughout the site, the terms "we", "us" and "our" refer to The Frankie Shop. Frankie Shop provides this website, including all information, tools and services available from this website, to you

Terms of service

The Frankie Shop

Privacy Policy and Terms of Services

How do I use my discount code?

What currencies can I pay in?

When will I receive my refund?

What should I do if my product is faulty, broken or damaged?

Why is the pricing different from your European website?

Can I cancel or change my order?

Can I return to the store?

Frequently Asked Questions

Delivery

Domestic delivery

International delivery

Customs policy

Lost packages

Wrong shipping address

Returns

Exchange & return policy

Prepare your return

Receive a refund

Payment

Payment methods

Tax information

Currencies