The Frankie Shop

Customers within the United StatesPlease click on the returns link below and follow the prompts to prepare your return. (please note, the cost of your return label will be deducted from your refund).<a href="https://returns.thefrankieshop.com/" target="_blank" title="Return portal">https://returns.thefrankieshop.com</a> International Customers outside of the United StatesPlease click on the returns link below and follow the prompts to prepare your return. (Duties and taxes paid are non-refundable. Please note, the cost of your return label - calculated on the return portal - will be deducted from your refund).<a href="https://returns.thefrankieshop.com/" target="_blank" title="Return portal">https://returns.thefrankieshop.com</a>

Customers within the United States. Please click on the returns link below and follow the prompts to prepare your return. (please note, the cost of your return label will be deducted from your refund). https://returns.thefrankieshop.com. Internationa

Prepare your return

Returns

How do I use my discount code?

What currencies can I pay in?

When will I receive my refund?

What should I do if my product is faulty, broken or damaged?

Why is the pricing different from your European website?

Can I cancel or change my order?

Can I return to the store?

Frequently Asked Questions

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Exchange & return policy

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Prepare your returnUpdated 2 months ago