We hope you love your purchase! However, should you need to make a return for your online order, you will have 21 days from your order date to do so for eligible items. TFS retail store purchases - eligible items can be returned within 7 days of purc
For further assistance with returns, please contact our customer service team at: [email protected]
Customers within the United States. Please click on the returns link below and follow the prompts to prepare your return. (please note, the cost of your return label will be deducted from your refund). https://returns.thefrankieshop.com. Internationa
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and confirmation that the refund has been approved or rejected. If you are approved, your refund will be processed and credit