Retail Store Return & Exchange PolicyUpdated 2 hours ago

• Eligible items may be returned within 7 days of purchase for store credit only

• Items must be returned in their original condition, unworn, unwashed, and with tags attached

• All items purchased using Store Credit are Final Sale - no returns or exchanges

• All Accessories, Beauty, Home, Footwear & Sale items are Final Sale

• Excessive Returns: The Frankie Shop monitors return activity, including the volume and condition of returned items, to ensure compliance with our policies. We reserve the right to decline return requests if we determine that return behavior is excessive or inconsistent with our guidelines, including but not limited to, returns associated with commercial, entrepreneurial, or professional use

For further assistance with store returns, please contact our retail team at: [email protected]